cbajo FAQ — Answers to All Your Questions

From live dealer games to withdrawals, mobile use to the VIP program — find detailed answers to everything in one place.

Whether you are new to cbajo or an experienced player, questions can come up at any time. On this page we have organised the most frequently asked questions from players in Bangladesh into four topic-based categories: live dealer games, VIP program, mobile use, and withdrawals. If you cannot find the answer to your question, you can reach us directly via live chat or email.

Frequently Asked Questions

Live Dealer Games

Every table in cbajo's live dealer section has its own minimum and maximum betting limits, clearly displayed in the table lobby. There are low-limit tables for players on a smaller budget and high-limit tables for experienced players. Browse the lobby before you start and pick the table that suits you.

Roulette is essentially a simple lucky-number game. A ball is released onto a spinning wheel, and you win by betting on the number or colour where the ball lands. Betting on a single number pays more but is less likely to win; betting on red/black or odd/even gives you roughly a fifty-fifty chance. Beginners can start at a low-limit table with these simpler bets.

Yes, both Teen Patti and Andar Bahar are available in cbajo's live casino section. Teen Patti is a highly popular three-card game from South Asia — each player receives three cards and the best hand wins. Andar Bahar is even simpler: one card is placed in the middle of the table and you bet on either the "Andar" or "Bahar" side.

Baccarat looks complicated but is actually very straightforward. You simply place a bet on one of three outcomes: "Player" wins, "Banker" wins, or "Tie". Card values are added together and whoever is closest to 9 wins. Everything from card dealing to the result happens automatically, so new players can enjoy it with ease.

Live dealer streaming works best with a good internet connection. If your connection slows down, first refresh the page and clear your browser cache. Using Wi-Fi instead of mobile data generally makes the stream smoother. If the problem persists, contact cbajo via live chat — the support team is active 24/7.

VIP Program

cbajo has three VIP tiers in total. The first tier is Bronze — up to 0.5% cashback per week. The second tier is Silver — up to 1.0% weekly cashback. The highest tier is Gold — up to 1.5% cashback per week plus additional special benefits.

Every week cbajo automatically calculates cashback based on your play. Bronze members receive up to 0.5% of eligible bets, Silver members up to 1.0%, and Gold members up to 1.5%, all credited directly to your account balance. Because it goes straight to your balance, it is easy to use.

Alongside cashback, VIP members receive special promotional offers, priority customer support at higher tiers, and occasional access to exclusive tournaments. Gold members also enjoy a dedicated personalised service. cbajo regularly updates VIP benefits, so check your account dashboard often.

By playing regularly and staying active on cbajo you can move up to a higher tier automatically. The conditions for each promotion — Bronze to Silver and Silver to Gold — are detailed on the VIP page in your account. The more you play, in both time and amount, the faster you can reach the next tier.

cbajo has specific conditions for maintaining each VIP tier. If you are inactive for an extended period or do not meet a certain activity level, your tier may change. This is clearly explained in the VIP section of your account so you can plan ahead. If you have any doubts, ask the support team directly.

Mobile Use

Yes, easily. On Android, open cbajo.lat in Chrome, tap the three-dot menu at the top right, and select "Add to Home screen". On iPhone, open it in Safari, tap the share icon at the bottom, and choose "Add to Home Screen". This lets you open cbajo directly from your home screen without downloading a separate app.

On Android Chrome: Settings → Privacy and security → Clear browsing data → Cached images and files → Clear data. On iPhone Safari: Settings app → Safari → Clear History and Website Data. After clearing the cache the site will reload fresh and speed usually improves noticeably. If the problem continues, let cbajo support know.

cbajo is fully mobile-friendly. Slots, live dealer, cricket betting, Aviator — everything can be played directly from a mobile browser. There is no need to install a separate app. Using the latest version of your phone's browser gives you the best experience for games and live streaming.

cbajo works well on modern browsers (Chrome, Firefox, Safari, Edge) on both Android and iOS. Android 8.0 or above and iOS 13 or above give the best experience. Desktop and laptop users get the same full experience in the same browsers. If you have trouble on an older device, try updating your browser.

Regular slots or betting pages use relatively little data. Live dealer games stream video, however, so they use comparatively more. For long live sessions it is wise to use Wi-Fi. If you want to play on mobile data, keep an unlimited or large data plan active so you do not lose your connection mid-session.

Withdrawal Questions

The minimum withdrawal amount at cbajo is ৳800. Withdrawal requests below this amount cannot be made. Once your balance is ৳800 or more, you can withdraw at any time via bKash, Nagad, Rocket, Upay or bank transfer.

cbajo's withdrawal process runs seven days a week, twenty-four hours a day. You can apply at night or on public holidays and it is generally completed within 30 minutes to 3 hours. Bank transfers may take slightly longer due to the bank's own processing schedule.

To withdraw bonus money you must first meet the wagering requirement. For cbajo's welcome bonus, the requirement is to wager 25 times the bonus amount. For example: if you receive a ৳1,000 bonus, you must place ৳25,000 in bets before withdrawing. Once the requirement is met, your winnings can be withdrawn just like a regular balance.

There are five methods to withdraw money from cbajo: bKash, Nagad, Rocket, Upay and bank transfer. Mobile banking methods (bKash, Nagad, Rocket, Upay) are generally the fastest. Bank transfers can be sent to major Bangladeshi banks including Dutch-Bangla Bank and BRAC Bank.

If a withdrawal request stays "processing" for more than 3 hours, contact cbajo live chat directly. Share your request ID and amount in the chat and the support team will investigate and resolve it quickly. You can also reach out by email: [email protected].

Yes, multiple withdrawal requests can be submitted on the same day as long as your balance stays above the minimum limit. Each request is processed separately and is generally completed within 30 minutes to 3 hours. Submitting smaller requests rather than one large one may speed up processing.

Still have questions? We are ready to help

cbajo's support team is active 24/7 in Bengali. For any issue or question, send a message via live chat or write to us by email — we will respond quickly.

Live Chat — Active 24/7
Support in Bengali and English